If in case a booking has to be cancelled by the customer because of certain reasons the same is allowed and a full refund will be made to the customer subject to certain conditions.
- Booking cancellation before 14 days will be 100% refunded.
- Booking cancellation before 7 days will be 50% Refunded.
- We will fully refund any booking cancelled up to 24 hours prior to scheduled check in date. For any cancellation within 24 hours of scheduled check-in, the complete booking amount shall be deducted as cancellation charges.
- GST charges will be deducted separately.
- In case you decide to cancel a booking after scheduled check-in time or do not show up at the Property, the complete booking amount shall be deducted as cancellation/no show charges.
Mid Stay Cancellations are not allowed and no part of the amount shall be refunded if the cancellation is made during the stay.
Refund Claim Period
In case the User wishes to claim a refund, an option has been provided to raise any such request within 7-14 days from the User’s checkout date.